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Service Management Solution - SMS

SMS - Service Management Solution is designed for service providers to help manage the services they render in a quick and effective way.

Service rendering varies depending on the type of service needed which is why the SMS was designed to seamlessly integrate into any industry.

This solution comes with a 6 months free support.


The service management solution (SMS) offers the following robust features with 9 integrated modules: 

1. Service Project Management

Service Project Creation & Management

Service Scheduling

Service Task Analysis & Service Task Timer

Service Calendar integration and reminder

Service Project Forecast

Client complain and rating integration


2.     The Website CMS (Content Management System):

Pages (Unlimited)

Jobs (Online Recruitment) integration

Contact form to CRM integration

Live Chat integration

3. CRM (Customer Relationship Management)

Customer Registration Management

Opportunity/Lead Management

Pipeline Management

4. Sales

Service Quotation Management

Client Setup & Client Portal Management

Sales Commission & Agent Integration

Sales Team Management & Internal messaging

sms integration

Mass Mailing integration

5. Human Resources (HR)

Online recruitment

Employee setup & Management

Organogram Display Integration

Contract Management

Leave Management

Staff Expense & Staff Recognition

Appraisal Management (360 degrees)

Payroll Management

Attendance Management (with Face Recognition & Biometric Integration)

6. Accounting

Customer Invoice & Vendor Bills Integration

Chart of Account Integration

Journal Management

Expense and Reconciliation

Taxes and Balance Sheet

General Ledger, Trail Balance, Partner Ledger, Balance Sheet, Profit & Loss Reports Integration

7. Procurement

Vendor Tracking & Product Integration

Request for Quotations (RFQ)

Purchase Order (PO) Management

Purchase Analysis

Tenders & Agreements  

8. Inventory Management

Warehouse Management

Stock & Product Moves

Inventory Adjustment

Scrap Orders

Transfer Operations

9. Administration

User creation

User authentication & authorization

Account management